777ze collects only the information needed to operate your wallet, process transactions through Nagad, Rocket and Bank Transfer, and keep your records accurate. This policy tells you what we hold, why we hold it, and what you can do about it — access depends on your local law and eligible regions.
Account data clarity
Transaction record access
Your correction rights
Policy contact route
POLICY SCOPE NOTICE
What This Policy Covers and Why
When you open an account with us, we collect identification details, contact information and the payment method references you provide — such as your Nagad mobile number, Rocket account reference or Bank Transfer details. These are held to process your deposits and withdrawals, match transaction records to your account, and respond to support queries you raise. We do not sell your personal information to third parties for their own marketing. We share data only where it is required for payment processing, fraud prevention or where your local law compels disclosure. Any data shared with payment processors is limited to what is strictly necessary to complete the transaction you initiated. Cookies and session identifiers are used to keep your logged-in session active and to detect unusual access patterns on your account. You can manage cookie preferences through your browser settings at any time. Data retention periods follow what is operationally necessary and legally required under applicable rules — we do not keep your records longer than those grounds justify. Access to this policy and the rights it describes depends on your local law and the eligible regions in which 777ze operates. If you are unsure whether these terms apply to your jurisdiction, check the eligibility section in your account or contact support.
Nagad
Your Nagad mobile number is used only to match deposits and withdrawals to your account. We do not store full wallet credentials beyond the reference needed for transaction reconciliation.
Rocket
Rocket account references are held in your transaction record. These are visible to you in your account history and are not shared outside of payment processing and fraud checks.
Bank Transfer
Bank Transfer details you submit are stored for the duration required to complete and verify the transaction. After that period, only the transaction reference and amount are kept in your history.
INSIDE AND OUTSIDE
Where This Policy Applies to You
Not every interaction with this site falls under the same data rules. We want to be clear about which parts of your experience this policy governs and which fall under separate terms or third-party policies you should review independently. Knowing the boundary helps you understand exactly what we are responsible for and what sits outside our direct control. Access to these protections depends on your local law and eligible regions.
Account access
Login credentials, session data and account profile details are fully within this policy. We control how this information is stored, who can access it internally, and how long it is kept.
Transactions
Deposit and withdrawal records processed through Nagad, Rocket or Bank Transfer are covered here. Transaction references, amounts and timestamps are retained in your account history as part of this policy.
Site content
Your browsing behaviour on our pages — pages visited, session duration, device type — is collected through cookies and analytics tools. This data informs site performance and is addressed in the cookies section of this policy.
Third-party services
Game studios and external payment processors operate under their own privacy terms. Where you interact with a service not directly operated by us, their policy applies. We cannot extend our policy to cover their data handling.
ACTIONS YOU CAN TAKE
Your Practical Rights Under This Policy
You have specific actions available to you regarding the personal data we hold. Reviewing your account history is the first step — your transaction records, payment method references and profile details are all visible once you are logged in. If something looks wrong, you can submit a correction request through the support route described in the next section. We aim to respond to correction requests by checking the record against our stored transaction data and updating anything that is inaccurate. You also have the right to ask what categories of data we hold on your account, and to request that we delete information where we no longer have a lawful ground to keep it. Deletion requests are assessed against our retention obligations — some transaction records must be kept for a defined period regardless of the request. All of these rights apply subject to your local law and the eligible regions in which you hold an account with us.
Review your records
Log in and open your account history to see transaction references, payment method details and session activity. Everything we hold linked to your account is visible there.
Correct account details
If a name, contact detail or payment reference in your account is wrong, raise a correction through the support contact route. We will check it against our records and update what is inaccurate.
Ask what we hold
You can send a data query asking which categories of personal information are stored on your account. We will confirm what we hold and the ground on which we hold it.
Request removal
Where we no longer have a lawful reason to keep your data, you can request deletion. Some transaction records are subject to mandatory retention periods and cannot be removed before those periods expire.
REACH OUR TEAM
How to Contact Us About This Policy
If you have a question about this policy, a data correction to raise, or a request to submit, use the contact routes published on the site. We do not handle policy queries through game chat or lobby notifications — use the dedicated account support channels listed below. Your query should include your registered contact detail and a brief description of what you are asking about so we can locate your record without delay. Availability depends on your local law and eligible regions.
Account support form
The support form inside your account is the direct route for policy queries, correction requests and data questions. Log in, navigate to the help section and submit your query with your account reference included.
Email contact
Email the address published in the site's contact section for written policy queries. Include your registered email address and the nature of your request so our team can match it to your account record.
Live chat
Live chat is available through the support section of the site. Use it for urgent account queries, though for formal data requests the written routes above create a record we can refer back to.
HOW WE PROTECT DATA
Our Approach to Keeping Your Information Safe
Data handling at 777ze is built around what your account actually needs — no more, no less. Cookies are session-level and preference-based; they do not carry payment credentials. Account security relies on login verification steps shown in your account settings. Retention periods are set to match what is operationally and legally required, after which data is removed from active systems. If this policy changes in a way that affects your rights, the updated version will be published on this page with a revision notice.
Cookie handling
We use cookies to maintain your logged-in session and to monitor for unusual access. No payment credentials are stored in cookies. You can review and adjust cookie settings through your browser at any time.
Account security
Login and verification steps are shown inside your account settings. These steps are your first defence against unauthorised access. If you suspect someone else has accessed your account, contact support immediately using the published route.
Data retention
We keep your data only as long as it is needed for account operation or required by applicable rules. Transaction records are retained for the period set by our operating obligations; profile data is removed when no longer required.
Policy updates
When we update this policy, the new version is published here. Check this page if you want to confirm the current terms. Continued use of your account after an update means you have had the opportunity to review the revised policy.
COMMON POLICY QUESTIONS
Questions About Your Privacy at 777ze
These are the questions we hear most often about how your personal information is handled. If your question is not answered here, use the support contact route described above.
What personal information does 777ze collect when I open an account?
We collect your name, contact details and the payment method references you provide — such as your Nagad mobile number, Rocket account reference or Bank Transfer details. We collect only what is needed to operate your account and process your transactions.
Can I see the data 777ze holds on my account?
Yes. Log in and open your account history to view transaction records, payment references and profile details. For a broader data summary, submit a written query through the support form or email contact route published on the site.
How do I correct wrong information on my account?
Raise a correction request through the account support form or email contact route. Include your registered contact detail and describe what needs to be fixed. We will check the record against our stored data and update what is inaccurate.
Does 777ze share my data with anyone else?
We share data only where it is required — with payment processors to complete your Nagad, Rocket or Bank Transfer transactions, for fraud prevention purposes, or where local law requires disclosure. We do not sell your information to third parties for marketing.
How long does 777ze keep my transaction records?
Transaction records are kept for the period required by our operating obligations and applicable rules. After that period, data is removed from active systems. Some records cannot be deleted earlier due to mandatory retention requirements under relevant regulations.
What should I do if I think someone else accessed my account?
Contact support immediately through the live chat or account support form. Do not wait — an unusual login can be investigated only if you report it promptly. You will find the support routes in the help section once you are logged in.
Does this policy apply to me in Bangladesh?
Access to the rights described in this policy depends on your local law and the eligible regions in which 777ze operates. If you are uncertain whether these terms apply to your situation, check the eligibility information in your account or contact support for clarification.